These terms and conditions govern the use of the Lotus Zephyr Skincare website and its online store, located in Miami, Florida, USA. By accessing, browsing, or making any purchase on the site, you accept these terms without reservation.
Lotus Zephyr Skincare is an online store dedicated to selling skincare and beauty products, including creams, serums, and related items. These terms establish the conditions for using the site and making purchases, as well as the obligations and rights of both parties.
You confirm that you are of legal age and have the legal capacity to contract. By accepting these terms during browsing or checkout, you agree to comply with them. Lotus Zephyr Skincare reserves the right to modify these terms at any time; changes take effect upon publication and apply to future purchases.
To make a purchase, you must register with accurate and complete information. You are responsible for keeping your password confidential and for all activity under your account. In case of unauthorized use, notify Lotus Zephyr Skincare immediately.
All purchases are processed exclusively through PayPal or Square Up. Simply select your products, confirm quantities and shipping details, and complete payment securely using one of these platforms. Once your order is submitted and the transaction is approved, you will receive an email confirmation with your order details.
Prices are listed in U.S. dollars and may change without prior notice, except for confirmed orders. In the event of an obvious error in price or description, Lotus Zephyr Skincare may cancel the order, notify you, and refund any payment made.
Payments are accepted only via PayPal or Square Up, allowing you to pay securely with major credit or debit cards, or your PayPal account. Lotus Zephyr Skincare does not store sensitive payment data. If a payment is declined, the order will remain pending or be canceled as applicable.
We ship within the United States using trusted carriers. Estimated delivery times are provided at checkout. You must provide an accurate, accessible address. Lotus Zephyr Skincare is not responsible for delays or lost returns caused by incorrect information entered by the customer.
You will receive a tracking number to monitor your shipment. For unjustified delays or incidents, please contact customer service within 7 days of shipment.
Upon delivery, inspect your order in the presence of the carrier. If you detect damage, shortages, or errors, notify Lotus Zephyr Skincare and the carrier immediately, and keep the original packaging and contents.
You may return products within 14 calendar days of receipt, provided they are in good condition, unused, sealed, in the original packaging, and with the label intact. Return shipping costs are the responsibility of the customer unless due to a shipping error or defective product. To request a return, please visit our contact page. Once the product is received and verified, a refund or exchange will be issued within 15 business days.
If you receive a defective item, an item damaged in transit, or the wrong product, it will be replaced, repaired, or refunded in full. Please submit photo or video proof within 7 days of delivery.
Lotus Zephyr Skincare guarantees its products meet quality and safety standards. The warranty does not cover damage caused by misuse or improper storage. To request warranty service, please visit our contact page.
Lotus Zephyr Skincare is not liable for indirect damages or loss of profit. Maximum liability is limited to the purchase amount. To the extent permitted by law, we exclude liability for service interruptions or technical failures of the platform.
You agree to use the site for lawful purposes and to refrain from fraudulent or intrusive activities or violations of third-party rights. Unauthorized reproduction of content, automated actions, or malicious software use is prohibited.
All content, trademarks, images, and designs on this site are the property of Lotus Zephyr Skincare and are protected by law. Use is limited to personal, informational purposes. Copying, distribution, or exploitation without written authorization is not permitted.
Personal information is used for order processing, billing, and communication. We comply with applicable U.S. data protection laws. Our Privacy Notice is available on the website.
We use SSL encryption to protect your purchase information. You are responsible for keeping your payment methods and devices updated to prevent unauthorized access.
This site may contain links to third-party websites. Lotus Zephyr Skincare is not responsible for their content or privacy policies; use of such sites is at your own risk.
We may temporarily suspend the site or limit features for maintenance, updates, or legal reasons. We are not responsible for any resulting losses or damages.
Lotus Zephyr Skincare may modify, update, or suspend any part of the site or these terms without prior notice. Changes will be posted on the site and apply from the date of publication, without affecting already confirmed orders.
These terms are governed by the laws of the State of Florida, USA. Any disputes will be resolved in the competent courts of Miami, Florida.
For questions, clarifications, incidents, or claims, please visit our contact page.